Key Questions to Ask Buyers Who View Your Home
When you decide to sell your home, one of the most crucial steps is showing it to potential buyers.
abbotFox viewing representatives are always on hand to show prospective buyers around your home; however, some clients like to show their home themselves.
If you decide to conduct a viewing, then the responsibility falls on you to make a positive impression and gather insights into whether the buyer is seriously considering buying your property. Showing buyers your home is an opportunity to engage directly with them and get a feel for their interests and concerns.
What questions should you ask potential buyers, and how do you identify signs of genuine interest when conducting your own viewings?
Every Buyer Is Different, so Tailor Your Approach
No two buyers are the same. Buyers' priorities differ; therefore, understanding that can help you better tailor the viewing. By asking the right questions, you’ll gain valuable insights into what’s most important to them and whether your home fits the bill.
Questions to Ask Potential Buyers
What type of property are you looking for?
This question can help you assess if your property matches what they envision. Buyers may be looking for specific features like a large garden, proximity to schools, or a home that’s move-in ready.
What is your preferred move-in timeline?
Knowing their timing can give you an idea of how serious they are about making an offer. Buyers with a tight timeline may be more motivated to move quickly, while others could still be in the early stages of their search.
What do you think of the layout and space?
This open-ended question encourages the buyer to reflect on the flow of the home and whether it meets their practical needs. Some buyers may prioritise open-plan living, while others might be focused on separate bedrooms or a quiet office space.
Have you seen other properties in this area?
This will help you gauge how your home compares to others on the market. If they’ve viewed similar homes and liked them, they might be ready to make an offer soon.
Reading the Signs: How to Tell if a Buyer Is Interested
As you walk through your home with potential buyers, watch for these subtle cues that indicate genuine interest:
They ask detailed questions.
If a buyer is asking about the roof, energy efficiency, or the cost of utilities, this suggests they’re taking the property seriously and thinking long-term. They’re envisioning how it will fit into their life and trying to gather all the necessary information to make a decision.
They spend extra time in certain rooms.
When a buyer lingers in a particular room, it’s a sign that they like what they’re seeing. They might be imagining themselves in that space, so take the opportunity to highlight any key features in that room—whether it’s a cosy living area, a kitchen island, or a master bedroom with an en-suite.
They seem emotionally engaged.
You’ll know a buyer is interested when they start talking about how the home “feels.” They may say things like, “This could be their playroom" or “This is where your mum can stay when she visits.” Emotional investment is a strong indicator that they see the potential in your property.
They ask about the neighbourhood.
When a buyer starts asking about the local amenities, schools, or public transport, they’re showing interest in the area. If they’re asking these questions, it’s a good sign they’re considering it.
They mention a quick decision.
Buyers who are ready to make an offer often talk about acting fast. If they say something like, “This is what we've been looking for” or “We could make a decision in the next few days,” take it as a positive sign.
What to Do When You See These Signs
If you spot these signs of genuine interest, don’t let the moment pass without taking action. Here are a few things you can do:
Reiterate the highlights of the property.
If a buyer is particularly interested in certain features, make sure you reinforce those points. Whether it’s the great kitchen, large garden, or proximity to amenities, remind them why the property is a great fit for their needs.
Encourage them to imagine themselves in the space.
Get the buyer to visualise their life in the home. This could mean helping them see how they would arrange their furniture, or where their children or pets would play in the garden.
Provide details on the local area.
If they ask about the neighbourhood, share your knowledge of the area’s benefits. Mention nearby parks, schools, shops, and any community events that make it a great place to live.
Invite them to book a second viewing.
Offer them a chance to come back for a second viewing. This shows that you’re open to continuing the conversation and that you value their interest.
Remember, buyers are all different, and understanding their priorities will help you cater to their needs more effectively. By reading their cues and taking action at the right moments, you can increase your chances of selling your home quickly.
Alternatively, our viewing representatives are always at your service.
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